What support is available for gambling-related problems?

mm98 provides 24/7 Myanmar-language Live Chat and email support at support@mm98.xin. Both channels can help with setting limits, processing Self-Exclusion requests, and answering gambling-related questions.

Responsible Gambling

Play responsibly at mm98

Gaming should be fun. At mm98, we are always here to help you stay in control, set your own limits, and get support when you need it.

Our policy on gambling

mm98 is committed to creating a safe and trustworthy environment for players in Myanmar. Gaming is meant to be enjoyable, not a source of financial stress or problems. That is why we give every player the ability to set personal limits and provide the tools needed to stay in control.

Responsible gambling means knowing in advance how much you will play, how much you will spend, and when you will stop. The tools we provide are designed to make those decisions easier.

21+ Ages 21 and above
only

Players at mm98 must be 21 or older. Parents and guardians — please keep your children away from this service.

Gaming control tools

Every player has the right to take action. Use the tools below at mm98 to make your own decisions.

Deposit Limit

You can set a daily, weekly, or monthly deposit limit in advance to make sure you never go over an amount you are comfortable with. Lowering the limit takes effect immediately; increasing it takes effect after three days.

Time-Out

If you need a short break from gaming, you can activate a Time-Out. You can temporarily suspend play for 24 hours, 48 hours, or up to 7 days. Play can only resume once the period has ended.

Self-Exclusion

If you want to stop playing for an extended period, you can use Self-Exclusion. You can exclude yourself for 1 month to 5 years, or permanently. Re-activation is not possible during that period.

Gaming History

Every player can view their gaming history and deposit/withdrawal records at any time. This tool helps you understand your playing patterns and make informed decisions.

24/7 Support Contact

If you have any problems or concerns about your gaming, you can reach mm98's 24/7 Live Chat support in Myanmar language directly. We are always ready to help.

Account Security

Set a strong password to prevent third parties from accessing your account, and make sure people close to you — especially younger ones — cannot play.

Problem Gambling Warning Signs

Watch out if you notice these signs

When you keep playing more to chase losses
When gambling is affecting your family, work, or relationships
When you try to stop gambling but cannot
When you are taking out loans because of gambling
When you hide your gambling from family and friends
When you feel no tiredness or distraction while playing
When you consider illegal ways to get money to gamble

Gambling is not a way to make money.
Gambling is entertainment only. Only play with money you can afford to lose — never with money you cannot.

Gambling is not a way to relieve stress.
Avoid gambling when you are stressed, sad, or making poor decisions. Playing with a clear mind is the only way to have an enjoyable experience.

Step-by-step guide to setting limits

Log in to mm98

Select Account Settings

Open Account Settings and find the Responsible Gaming section. You will find all the limit tools there.

Choose the limit that suits you

Choose from deposit limits, Time-Out, or Self-Exclusion as you need, then set the amount or duration.

Confirm and check that it is in effect

Once confirmed, the setting will take effect immediately or at the time you specified. If needed, you can verify by contacting [email protected].

Contact us if the problem continues

If you still have a gambling problem after setting limits, contact us right away via mm98's 24/7 Live Chat. We can help in Myanmar language.

Good to know

Minimum deposit is 10,000 Ks
Minimum withdrawal is 30,000 Ks
Deposits available via KBZPay, Wave Money, AYA Pay
Withdrawals processed within 10–45 minutes
21+ only
24/7 Myanmar language Live Chat support
Personal data protected with SSL encryption

Tips for healthy gaming

Set your budget before you play

Decide how much you will spend today before you start playing. When that amount is gone, stop — think carefully about the urge to chase losses before making any decision. Set a time limit for playing too.

Play for fun only

Do not see gambling as a source of income. Understand that wins and losses are a natural part of gambling, and play only for enjoyment. If you lose, stay calm and accept it without frustration.

Help Contact

24/7 Live Chat

If you have a problem related to gambling, you can contact mm98's Live Chat support in Myanmar language at any time. Our Live Chat team can also answer questions about responsible gaming.

Email Contact

If you need help setting limits or want to find out more about Self-Exclusion, you can reach us at the email below:
[email protected]

Take control of your gambling today

mm98 is a platform that offers both fun and responsibility together. Browse the games and take control of your own play.

mm98 Login View FAQ

Questions about Responsible Gaming

Players must be 21 or older to play at mm98. Anyone under 21 is not permitted to play. This is a policy we are committed to in order to protect young people. Parents and guardians must ensure their accounts cannot be accessed by children.

Log in to mm98 and go to the "Responsible Gambling" section in Account Settings. There you can select and confirm a Self-Exclusion period (1 month to 5 years, or permanently). If anything is unclear, contact [email protected] or ask for help via Live Chat.

Lowering a deposit limit takes effect immediately, while increasing it takes effect after a 3-day waiting period. This 3-day delay is in place to help players avoid impulsive decisions.

During a Time-Out period, playing and deposits are suspended, but any remaining balance can still be withdrawn as normal. The minimum withdrawal amount is 30,000 Ks and is processed within 10–45 minutes.

mm98 provides 24/7 Myanmar-language Live Chat and email support at [email protected]. Both channels can help with setting limits, processing Self-Exclusion requests, and answering gambling-related questions.

For parents and guardians — (1) do not share your mm98 account login details with anyone, (2) use parental control software on your phone or computer, (3) change your account password regularly. If you suspect a child has been accessing your account, contact [email protected] immediately.